I should have realized then, this was not going to go as planned. It has a large 21 cutting deck, which is perfect for people with larger lawns. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. This will affect both push mowers and Ego zero turns. Find Local Service Center 2023 Trustpilot, Inc. All rights reserved. Find Local Service Center Register your product, access your account, learn how to contact us, get warranty info, find SKIL manuals and parts, or request service for your SKIL tools. They could not even provide a rough estimate. Contact a location near you for products or services. We'd love to hear all the details. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Arrived and the service tech said they don't work on any electric mowers (even the one brand they sell). What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! Same problems with these units are still occurring as of Feb/2023, What a beauty. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206 . 800-344-3371. Find Local Service Center A new head is $45, which is 20% of the retail on the whole thing. 23. 844-927-3629, Lawn Equipment Technical Support Resources, How to Get Parts for Your Lawn and Garden Equipment. I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. This was mid-July 2022. and I am still waiting for the battery they promised to replace. (800) 448-9282 In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. Find Local Service Center 1-800-223-5168. Anyone can write a Trustpilot review. Home. Find Local Service Center Patented battery technology delivers gas power and performance plus longer run times. What would you like to do? Find stores near this location Distance 150 Mi Lowe's Ace Hardware Dealer Service Location All Please ensure your tools are registered. The EGO LM2142SP measures 61.61 x 22.92 x 46.46 inches and has a total weight of approximately 89.8 lbs. For the best experience on our site, be sure to turn on Javascript in your browser. https://www.stihlusa.com/WebContent/CMSFileLibrary/downloads/Limited-Warranty-Policy.pdf. I've also had problems with EGO. 877-754-5999 Rebuild Service for an EGO BA5600Tbattery pack. Lawn Mower Repair On Tennyson in Hayward on YP.com. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Ego Snow Blower Skid Shoes For Uneven Sidewalks And Gravel Driveways, Compatible With Ego 24 In. This is unfortunate. Find Help. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. Find Local Service Center We later learned that it was 3 weeks before the service provider picked it up. Lawn care guides, pictures, and discussions. We rebuild all types of EGObrand batteries. Please check your "promotions" folder if you do not see an email from us in your inbox. The store will not work correctly in the case when cookies are disabled. Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage Use them for routine maintenance (i.e. POWER+ 56-volt 765-CFM 200-MPH Brushless Handheld Cordless Electric Leaf Blower 5 Ah (Battery & Charger Included) Shop the Set. 2105 Forest Ave. San Jose, CA 95128 (408) 947-2509. Find Local Service Center I'm all for going green and such but a gas mower has never let me down. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. For all customer service requests, please call: 1-855-EGO-5656 (1-855-346 . With just one touch, you can easily change the speed and start or shut it down. This company is truly a joke save your money, energy and time ! For the cost of this service, we will open your battery pack, replace all cells, test, and reassemble. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. These issues have been occurring since the start of ego and I have yet to see improvement. 1. Find Local Service Center Search their inventory, request a quote or browse their website to find your new golf cart. Their customer service is terrible, their batteries fail, and they don't keep their word. Need to constantly disconnect/connect the batteries when using as the tools stop.Hedge trimmer stop after around 1 hour total use.I have blower, hedge trimmer, chainsaw and grass trimmer.Absolute waste of over $1000. For the best experience on our site, be sure to turn on Javascript in your browser. Find Local Service Center PS I tried to log into my account. There is no way to get a timeline of any kind. Weird every Home Depot in my area is an EGO repair center. Scale confidently, backed by our infrastructure. The ego is lightweight and quiet yes, but that's where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. EGO Power Plus 21-inch Mower Repair MI-Tinker 706 subscribers 50K views 2 years ago First I want to say I absolutely LOVE this EGO 56V Cordless Self-Propelled Mower Model LM2100SP. 3 times still waitingfor the log in to go through. Be the first to know about new products and innovations. EGO. The Home Depot Service Centers in U.S.A. +$9.99 shipping. Send your BA5600T battery to us and let us make it work as well as new. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. Google Maps is a web mapping service developed by Google. Find Local Service Center Not a way to run a company. I have gone the entire summer without the lawnmower. 24. Find Local Service Center on this system may result in criminal prosecution. Repair Center - Google Store Get your Pixel repaired Tell us which Pixel you have and what's wrong with it so we can tell you about your repair options. BP-15 3M Battery Pack Rebuilding 3M Breathe Easy Turbo PAPR, New Segway NCG2004-N battery vs original Segway 20967-00001 battery, Trilithic 0090041000 Replacement Batteries, 2-05450A Snap-On Solus Edge / Ethos Edge Battery Rebuild Service, Lithium Battery Rebuilds For SEGWAY Batteries, Standard Horizon CNB350 Battery Rebuild Service, Fluke BP1735 Biomedical Replacement Battery (New Product), Lithium Battery Shipping Changes For Air Shipments, Battery Reconditioner For SEGWAY Lithium Batteries, Free Shipping On Orders Over $200 Details. After some back and forth they called EGO. This company is truly a joke save your money, energy and time ! Find My Store. Check out our library of quick how-to videos. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. My experience with there batteries, is to say the least very poor the main mower battery which came with the machine (and its not a big lawn) does not last the distance even when it says its full charged. Bought a two stage snow blower which broke. Valley Medical Center at OConnor Hospital ESA Service Center , See Also: Medical Preview / Show details. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Or give a traveler a detailed view of an unfamiliar train station. It worked great for about a year, but now it won't start up, displaying the "overload" yellow LED. We see that youre on the North America site but appear to be outside the U.S. and Canada. Find Local Service Center If you think you will need warranty service this is not the brand to purchase. Step #1: Check The Mower Carburetor Before Cleaning. Our first step was to contact Ego customer service. 650 blower lasted less than a year their customer service is worthless. Their warranty is a useless piece of paper. Don't wait any longer. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. Find an HP authorized service center near you. Also I have experienced time and time again new units failed right out of the box. 866-206-2707 EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Most lawn mower mechanics have a price list for common repairs and charge $45 to $100 per hour for larger repairs. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. $336.00 Quantity Add to Cart Description Reviews Rebuild Service for an EGO BA5600T battery pack. Find Local Service Center Create an account to follow your favorite communities and start taking part in conversations. Terrain. Find Local Service Center After using Ego products for 6 years the original 2.5 battery is still doing work today. Phone number was not in service, and apparently out of business. Somebody in the warehouse has to create a shiping label." (305) 392-2525 The head is the part that will go wrong first, and it's only covered for 90 days. The plastic chain guard with tensioner has a plastic peg to anchor it in place, that broke in the first 2 weeks. (877) 477-6669 Find Local Service Center Categories; List of Cities; SIC Code (Industry) Business Documents; . Give Praise Love your EGO tool or a specific feature? Enter ZIP code or city, state as well. Mega disappointed. I can appreciate the frustration but my sympathy is limited. Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. Enter your city, town or postal code. How to find echo repair center near me Open Google Maps on your computer or APP, just type an address or name of a place . I purchased the EGO self-propelled Mower. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. I think an electrician might be able to service it for you. Wrote back to EGO who said the case was closed and wourl not respond. Unauthorized modification of any information stored I can get 3 or 4 uses out of each before a recharge. The entire body and handle of the mower is made of ABS plastic and aluminum. Bill's Lawnmower & Small Engine Repair. Might be half decent compared to a Black & Decker plug in electric with a single string head, but for trimming all day Im gonna stick to our heavy, noisy gas trimmers. They have a longer , There are several reasons why your lawn mower might not start regarding insufficient power. We use dedicated people and clever technology to safeguard our platform. for authorized purposes. Enter a location to find a nearby echo repair center. 1.Visualize the world with rich, accurate maps. We also ensure all reviews are published without moderation. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. Our trained technicians work on EGObrand batteries each day. Find Local Service Center If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. Hopefully you can find a way to repair it. 1-877-466-5225 Find Local Service Center 1-800-652-2321 1-800-223-5168 Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 800-345-6007 (800) 387-6018 (800) 633-1501 1-888-332-6419 (877) 986-7783 Find Local Service Center 800-432-3246 Find Local Service Center Find all locations that sell the EGO POWER+ tool lineup. (800) 854-2315 Be the first to know about new products, innovations, and offers. Find Local Service Center 1-800-652-2321 JavaScript seems to be disabled in your browser. The Government may monitor For the second time, an EGO CS1600E chainsaw has failed within a year of purchase, despite fully charged battery. Give your drivers seamless experiences by integrating turn-by-turn navigation powered by Google Maps right into your app. Attention GMAIL users. (800) 828-5500 Find Local Service Center I can appreciate the frustration but my sympathy is limited. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. As someone with experience with Ego customer service I can say they were pretty easy to deal with on my end to replace a 56v battery that went only a few months into ownership on a new mower. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. I got the multitool four years ago (Combi strimmer, hedge trimmer, pole chainsaw) and added the long blade hedge trimmer and chainsaw a year later. The echo repair center locations can help with all your needs. They say you have a warranty then give you the run around two supervisors at that! you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Find Local Service Center Find Local Service Center I've had. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). $26.99. the Farm Service Agency, Natural Resources Conservation Service, and the Rural Development agencies. Service Centers Find Local Service Center. 1-855-EGO-5656 The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others. I live in Silicon Valley, arguably one of the most green-friendly and high tech places in the country, and no one will even take a look at the mower -- not even dealers. EGO Power+ is the next generation of cordless outdoor power tools. Yes but I found 2 local dealers willing to service Stihl, so I will get support after the warranty expires. BBB Business Profiles generally cover a three-year reporting period. Account Center. Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. 1-800-223-5168 800-864-1649 Find a new blade, spring, washer, or other part for your EGO tool. Customer Support Call Us For all customer service requests, please call: 1-855-EGO-5656 (1-855-346-5656). 903-681-7332 Valley Medical Center ESA Service Center at O'Connor Hospital. EGO attempted to set them up as a service site while I'm standing there. Warranty should not be the end of life of a tool. 9:00am to 5:00pm EST (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). Verification can help ensure real people write reviews about real companies. With over 25 million updates from over 1,000 sources every day, Google maps have the up-to-date information the users need, right when they need it. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it. I have called 8 times and every time I am told it will go out the next week. . (888) 407-7626 Find Local Service Center 208-890-2056 We employ both AI and big data in proofreading the collected information. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. Get started Not sure what's wrong?. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased.